Customer Care
We cater to your requests and queries 24/7. Please feel free to contact us via email, phone, or text to inquire about availability, delivery, or any other general concerns.
Our Customer Service Team is available to take your calls 24/7
For queries, please WhatsApp us on: 03151102829
You can also email us at: admin@alzyna.com
WhatsApp: 03151102829
Email: admin@alzyna.com
Alzyna strictly follows the terms and conditions for return and exchange.
We strive to facilitate our esteemed customers to exchange product purchases made online.
You can exchange articles from Alzyna store or ecommerce portal within 14 days from the date of order placement. The article must be in original conditions, unused with the price label. Alzyna will not receive the articles otherwise.
- All you need to do is choose an article of interest and add it to your cart.
- Once you have completed your shopping, click on checkout.
- This is the stage where you enter your personal information.
- After the collection of the information, the shipping charges are calculated.
- After the totals are announced, you receive an email or text for order confirmation.
Shipping Details
Free shipping on all orders above PKR 1499. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate for order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card payment processing takes up to 3 business days, depending on the accuracy of the information provided. Read More.
